Frequently asked questions
Booking, payment, parking, Wi‑Fi and getting to York city centre.
Why should I book direct?
Booking direct always gets you our best prices with no booking fees, plus free parking (it costs £5.00 per day when booked through Booking.com).
How far is Grange Lodge from York city centre?
We are a short 7 minute walk to York city centre, at 52 Bootham Crescent.
Is there Wi‑Fi?
Yes — high-speed Wi‑Fi is available throughout the building to all bedrooms, free of charge.
Is parking available?
We offer free parking when you book direct. Parking is £5.00 per day when booked through Booking.com.
Is there a massage centre?
Yes, a massage centre is available within the building. Ask at reception to arrange a treatment.
How can I pay?
Pay securely by debit/credit card, through Stripe, or by bank transfer. If you have any trouble completing your booking online, call us on 07484 749107.
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00.
Still need help?
Call us on 07484 749107 or send a message.